Due to many commitments and non-refundable expenses involved in providing our trips, we must impose cancellation penalties in the event that a guest cancels a booking. These penalties become significant once we are within 89 days of the departure date and result in a full loss of your tour cost if the cancellation occurs less than 30 days before the departure date.
We strongly recommend buying travel protection insurance to shield you from cancellation fees due to unexpected medical issues involving yourself, a family member or a traveling companion. The coverage can also save you thousands of dollars by protecting against financial loss due to medical expenses during your trip, trip interruption caused by an accident or illness, travel delays and lost or delayed baggage.
For more information about our travel protection insurance program, read the insurance coverage summary or call us at 800-488-8483. We represent one of the leading travel insurance companies in the industry and we will be happy to arrange travel insurance for you.
If you purchase travel insurance, please be aware that there is no coverage for any loss or expense due to pre-existing medical conditions that occurred (or worsened) within 60 days of the date the policy is purchased. This limitation is waived, however, if the insurance is purchased within 15 days of your initial trip payment and you cover the cost of all your non-refundable travel arrangements (airfare, tour cost, pre- and post-trip lodging, etc).
After you buy insurance you will receive a confirmation via email from our insurance carrier. The confirmation includes a complete copy of your policy with all the terms and conditions of your coverage. Please read it. You have 15 days from the effective date of your policy to cancel it and receive a full premium refund.
We have travelers every year that have to cancel their trip due to unforeseen medical issues. Those that bought our travel insurance are glad they did. Those that didn't suffer needless financial loss.
Feel free to contact us with any questions at 800-488-8483.